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Click on picture to enlarge.

 

 

 

Update July 2011

Please start from the bottom and read your way up.  It will make more sense.

Update February 2011

Well, it still sounds like a moose and I guess there is nothing I can do about it.  Have I gotten used to it?  Hell no.  Anyone that lives with this crap must be nuts.  I guess for the time being, I am a nut.  But you can bet that I will never move into a house that has one of these unless it's located on the garage side of the house.  And it's still useless when the temp gets below 30F.

Thanks for visiting,  I always get many hits around this time of year.

Update January 28th 2008

OK, so I got some good advice from the installer and adjusted the defrost to every 30min rather then 90min.  Also hooked up the heater elements to warm the air during a defrost cycle.  So now the system is nice but, it's useless below 25F AND I need to turn it off at night and use a backup oil burner because the defrost cycle is too loud.  That's still going to be my main gripe right now, that "Moose in heat" call is way too loud for a residential area.

One day somebody will tell me, "hey, that sound is not right".  But for now, nobody will admit it.  I'm nuts right?

 

Update = December 15th 2008

After a professional installation, check this out!  It's frozen more then it's not!  It freezes up when it's 45F outside.  Here it's 34F.  It's still works but I bet my meter is spinning like a top!  Don't forget to turn up your sound to 10 and that's no exaggeration.

 

UPDATE = October 2008
If you did not hear the story from the beginning, see below.

I now have a matching system, the evaporator was replaced at about 70% my cost.  The BBB managed to get the warranty company to pay a small amount.  Enough about the warranty company, we all know how they rip people off by installing the cheapest crap with the cheapest labor.

Now on to the Payne unit:  The noise is still present and I can't understand how a company can make a unit like this for a residential area that sounds like a moose in heat!  Maybe I'll write an e-mail to the company, their website says it's a "quite" unit.  That's total BS.

The 25+ year old York I had before this story started NEVER made this much noise!  NEVER.

RSC

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My former Home Warranty Company replaced our heat pump unit in the summer.  Now that the unit is in winter operation the noise is driving us crazy!  The unit
is quite and heats the house great but every 1.5 hours or so is lets
out a sound like an airplane taking off.  I believe it puts itself in
reverse to keep the outside coils from freeing up.  But should it be
so loud that it wakes people up?

In pursuit of the answer to this problem, I cannot believe the resistance I get from the HVAC community.  In an effort to safe guard their livelihood, they are very skimpy with their help.  Now I'm not saying everyone just the majority. It seem to me it's like an code amongst engineers.  You know we have supply houses around here that would not sell to the common man, only to HVAC businesses.  I've am grateful to the Google Group guys for all their help and advice. Yes I did get the one guy that says I'm too cheap to get a professional to do the job right, to him I say, I paid $100.00 to the installing engineer to come to my house and scratch his a?? (head) and tell me it's "normal operation", That's a crock of s$%t.  Do you hear that noise?

 I've called the corporate offices of Carrier and Payne, they lead me to a few locale businesses that have certified technicians on staff.  Each one of those guys outright refused to come see my problem because of, what they call a gross mismatch of systems.  The system works great other then the "moose call" noise every 90 min.  My research is leading me to believe is a design flaw in the unit and I just need to get the system to shut down for a min or so before the reverse valve is thrown.  That should involve a after market circuit board that I can't seem to fine.

Worst case, I could live with the defrost mode ONLY when the temp is below 35 or so, not every 90min.  As of yet, I can't seem to figure out how to turn off the timer and just rely on the temp gauge. (this unit does hove both).    
 

Last update 04/08/08

 

 

 

 

Start from the bottom up for a real good story !  Then don't forget to click on the Moose for more fun and reading.

 

Please listen to the sound of my newly installed Payne heat pump unit.

Every 30 minutes, 24 hours a day.

The Importance of a Matched System

Your cooling system consists of an outdoor unit (the condensing unit) and an indoor unit (air handler). These two components are designed to work together as a coordinated team to provide top performance, maximum efficiency, and comfort. Whenever you install a new outdoor unit, you should install a new, equally efficient "matched" indoor unit at the same time. While replacing the outdoor unit only may initially offer you the lowest price, it may prove more expensive over time. When your air conditioning components don't match, your system may still work, but it won't perform at the promised energy efficiency. In fact, your system could be up to 15% less efficient than stated. You may be sacrificing comfort, as well, as a mismatched system may have difficulty keeping up on the hottest days. Finally, if your cooling system's components aren't matched, it could create undue stress on your cooling system, resulting in unnecessary, premature failure.

Heat Pumps

A heat pump cools your home or place of building by extracting heat from indoor air and forcing (pumping) the heat outdoors. 

If your home or business uses a heat pump, make sure that your heating and air conditioning technician is certified to work on heat pumps before he services your unit. Heat pumps operate on different principals than traditional furnaces and air conditioners and so are engineered differently. Not all state licensed heating and air conditioning technicians are qualified to service heat pumps. To receive heat pump certification, a technician must receive formal training in heat pump design and repair and must pass a test administered by the Refrigeration Service Engineers Society

Noise

A good heat pump should not be so noisy that it disturbs its surroundings

Most people are not disturbed by the noise of a heat pump. If you have the opportunity, listen to an installed heat pump yourself.